7n77 Privacy Policy

At 7n77, we understand that trust is the foundation of every great gaming experience. When you register and play on our platform, you share personal information with us — and we take that responsibility seriously. This Privacy Policy outlines how 7n77 collects, uses, stores, and protects your personal data in accordance with applicable data protection principles.

By accessing or using the 7n77 platform — including our website, mobile web app, and related services — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy applies to all users registered from Bangladesh and any other jurisdiction where 7n77 operates.

1. Information We Collect

In order to provide you with a safe, fair, and fully functional gaming and betting experience, 7n77 collects the following categories of personal information when you register an account, make transactions, or interact with our platform:

• Identity information: full name, date of birth, nationality, and a copy of a government-issued ID for account verification purposes.
• Contact information: email address, mobile phone number (used for bKash, Nagad, or Rocket transaction verification), and residential city (e.g. Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details (wallet numbers for bKash, Nagad, Rocket, Upay; card details for Visa and Mastercard), deposit and withdrawal transaction history.
• Technical information: IP address, browser type and version, device type and operating system, session duration, and pages visited on our platform.
• Gameplay data: game history, wager amounts, bonus usage, and preferences — used to personalise your experience and fulfil our responsible gaming obligations.

2. How We Use Your Information

7n77 processes your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary purposes for which we use your information include:

• Account creation and management: to register your account, verify your identity in line with our Know Your Customer (KYC) procedures, and maintain your account in good standing.
• Payment processing: to facilitate secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Platform security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, and other prohibited activities.
• Service improvement and personalisation: to analyse platform usage patterns, improve game offerings, customise your gaming experience, and deliver relevant promotions and bonuses.

3. Cookies and Tracking Technologies

7n77 uses cookies and similar tracking technologies to enhance the functionality of our platform, remember your preferences, and analyse user behaviour to improve our services. Cookies are small text files placed on your device when you visit our site. They do not contain personally identifiable information on their own.

We use strictly necessary cookies (required for the platform to function), performance cookies (to analyse traffic and game load times), and functional cookies (to remember language and session preferences). We do not use advertising or behavioural-profiling cookies from third-party ad networks. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect the functionality of certain platform features.

4. Sharing and Disclosure of Your Information

7n77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in order to provide you with a complete and secure service, we may share limited information with the following categories of trusted partners and service providers:

• Payment processors: transaction data shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely for the purpose of processing your deposits and withdrawals securely.
• Identity verification providers: KYC partners who assist in verifying the authenticity of the documents and information you submit during registration.
• Technology and hosting providers: infrastructure partners who securely host our platform, databases, and systems under strict confidentiality agreements.
• Legal and regulatory authorities: if required to do so by law, court order, or competent authority request, 7n77 may disclose personal data to comply with applicable legal obligations.

5. Data Retention

7n77 retains your personal data for as long as your account remains active, and for a reasonable period thereafter to meet legal, regulatory, and business record-keeping obligations. The specific retention periods are as follows:

• Account data: retained for the duration of account activity plus a minimum of 5 years following account closure to fulfil anti-money-laundering and regulatory requirements.
• Financial transaction records: retained for a minimum of 5 years from the date of each transaction, in line with standard financial record-keeping practice.
• Communications and support tickets: retained for up to 3 years following the resolution of each query, to assist with dispute resolution and service improvement.
• Marketing preferences: retained until you withdraw your consent or request deletion, whichever comes first.

6. Your Rights as a User

7n77 respects your rights over your personal data. As a registered user of our platform, you are entitled to exercise the following rights at any time by contacting our support team at [email protected]:

These rights include the right to access the personal data we hold about you; the right to rectify any inaccurate or incomplete data; the right to erasure (subject to our legal and regulatory retention requirements); the right to object to certain types of processing; and the right to data portability. We aim to respond to all valid requests within 30 days of receipt.

7. Data Security Measures

The security of your personal data is a top priority at 7n77. We deploy a range of technical and organisational safeguards designed to protect your information against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption across all data transmissions between your browser and our servers — the same standard used by major banks and financial institutions.
• Secure, access-controlled data centres with 24/7 physical and digital monitoring to prevent unauthorised entry or tampering.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals to identify and remediate potential risks.

Despite our best efforts, no method of data transmission or storage is 100% secure. If you become aware of any security vulnerability or have concerns about the safety of your data, please contact our support team immediately at [email protected].

8. Children and Minors

7n77 is a real-money gambling and sports betting platform strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use our services in any capacity. 21+ only.

If we become aware that a user under the age of 21 has registered an account or provided personal data, we will take immediate steps to delete that data and close the account. If you have reason to believe that a minor has registered on 7n77 using false information, please contact us at [email protected] so we can investigate and act promptly.

9. International Data Transfers

7n77 is an online platform and, as such, the infrastructure and service partners we use may process your data in jurisdictions outside Bangladesh. Where such transfers occur, we take appropriate steps to ensure that your data is protected to a standard equivalent to that described in this Privacy Policy. Specifically:

• All international data transfers are governed by binding data processing agreements that obligate recipient partners to handle your information with the same level of care that 7n77 applies.
• We only transfer data to countries or service providers that offer an adequate level of data protection and do not expose your information to risk.
• Where technically feasible, user data related to Bangladesh-based accounts is stored on servers within the Asia-Pacific region to minimise latency and reduce cross-border transfer risks.
• If you have questions about how your data is handled during any international transfer, you may contact our Data Privacy Officer via [email protected].

10. Third-Party Links and Services

The 7n77 platform may reference or be associated with third-party service providers, such as game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) and payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard). While we integrate these providers to deliver our services, 7n77 does not control their privacy practices and is not responsible for their data handling policies.

We encourage you to review the privacy policies of any third-party service you interact with. 7n77 shall not be held liable for the privacy practices of external entities whose services are used in connection with our platform.

11. Changes to This Privacy Policy

7n77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last updated" date at the top of this policy and, where appropriate,notify registered users via email or an in-platform notification.

Your continued use of the 7n77 platform following the posting of any changes constitutes your acceptance of those changes. If you do not agree with a revised policy, you should discontinue use of our services and contact us to request deletion of your account and associated personal data.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7n77 handles your personal data, our Data Privacy team is available to assist you. We are committed to resolving all privacy-related queries promptly, fairly, and transparently.

You can reach our Data Privacy team at: [email protected]